Contact Us

Loan Officer Assistance:
800-635-7128
eastcoastcu@homeloancu.com

Technical Assistance:
800-607-3474, ext 3269

FAQs

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In order to create the best possible experience for our customers, our site requires that your browser accept cookies. However, this feature is currently turned off on your browser.

The cookies used by our site are "session" cookies. That means that the cookie is destroyed as soon as the browser is closed. It is only stored in your computer's memory for one session, not permanently stored on your computer's hard drive.

The data stored in our cookie is a Globally Unique Identifier, or GUID that is used so that we can properly route you through our web site. The cookie never contains any of your personal information.

You can change your settings to allow for session cookies as follows:

Internet Explorer (all releases except 6.X)

  1. From the menu bar of your browser, select Tools > Internet Options > Security.
  2. Click the Custom Level button.
  3. Scroll down to the "Cookies" section.
  4. In the "Allow per-session cookies (not stored)" section, choose Enable.
  5. Click OK.
  6. Click OK again to close the Internet Options window.

Internet Explorer 6.X

  1. From the menu bar of your browser, select Tools > Internet Options > Privacy.
  2. Under Settings, move the slider bar to "Medium".
  3. Click OK.
  4. Click OK again to close the Internet Options window.

Netscape Navigator

  1. From the menu bar of your browser, select Edit > Preferences.
  2. Click the Advanced category.
  3. In the "Cookies" section, choose " Accept only cookies that get sent back to the originating server".
  4. Click OK.

If you are using another type of browser, please utilize the browser's help functionality for instructions on setting changes necessary to allow for cookies.

If you have any questions or concerns, please feel free to contact us via e-mail at eastcoastcu@homeloancu.com or via phone at 800-635-7128.

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Eglin Federal Credit Union (NMLS#440642) provides mortgage loans by partnership with CU Members Mortgage, a division of Colonial Savings, F.A. NMLS#401285.